Pathway Leasing is currently seeking an Account Manager to join our team in Denver, CO.
The primary role of the Account Manager is to cultivate the existing business opportunities, growing and developing the best opportunities for our business and clients. As the Account Manager and representative of our organization, you must convey a sense of expertise in our products, services and capabilities, serving as a key educator to our accounts.
Job Duties:
- Management of all client accounts
- Understand Pathway Leasing’s core operational business elements to identify where we can best add value in support of existing and potential clients
- Investigate and pursue opportunities, solutions and integrated systems to best serve clients and meet retention goals
- Process and track client progress – identifying and troubleshooting existing and potential issues as they relate to load management, carrier relationships and other issues that may arise
- Document client discussions, issues and opportunities
- Assess client productivity & profitability, seeking performance improvement for clients
- Develop a call schedule to reach out to clients, providing reports and data on results
- Communicate effectively with management and team members, updating them regularly to help ensure client and retention objectives are met
- Maintain knowledge and proficiency of products, services, partner carriers and client base
- Support various department activities including, but not limited to sales, customer support, and maintenance management services
- Assist in special projects as necessary
Qualifications:
- Ability to perform essential job duties in accordance with organizational requirements and professional business practices
- Business development, account management and strategic selling skills are strongly desired
- Ability to develop and manage strong customer relationships, leading to client retention is critical
- Excel, Word, Outlook and CRM software skills
Required Skills:
- Strong client focus
- Creative problem solver
- Able to maintain a polished and professional demeanor
- Excellent written and verbal communication skills
- Able to multitask and prioritize
- Organized and detail oriented
- Able to work both independently and with team members
- Versatility in job functions and quick to implement procedural changes
Education and Experience:
- Bachelor’s degree is preferred
- Knowledge of transportation industry preferred
- 2+ years of Account Management experience is preferred
Pathway Leasing has a comprehensive benefits package that includes Medical, Dental, Vacation and Paid Time Off plans. To apply, email your resume by June 1 to harchuleta@biegertgroup.com. For more information, please call Hilary Archuleta at (303) 662‐1262.