OFFICE OF PERFORMANCE: SR. PERFORMANCE ANALYST (#140519)
Washington Metropolitan Area Transit Authority (WMATA)
WMATA provides transit services in the National Capital Region covering a 1,500 square mile area (5 million residents) including Washington, D.C., two suburban counties in Maryland, and three counties and three cities in Northern Virginia. WMATA operates the second largest heavy rail transit system, sixth largest bus network and fifth largest paratransit service in the United States.
The Office of Performance was established in 2009 to bring a performance-based management approach to the agency, increase Metro’s accountability and transparency and respond to the national focus on performance measures. The office serves as an internal consulting team working across the agency to develop tools that turn data into information, tackle areas facing performance challenges and effectively communicate results. The Office of Performance has also developed external performance material including the Vital Signs Report and scorecard to track progress towards WMATA’s strategic goals (Scorecard).
Sr. Performance Analysts Responsibilities
As a member of the Office of Performance, this position will assist in the formation of a range of performance products to expand the use performance information to guide decision making, promote WMATA’s benefits in the region and to unify employees toward achieving the agency’s strategic goals. The Senior Analyst will serve as the primary liaison between departments responsible for delivering and maintaining rail, bus and paratransit services. The incumbent will be responsible for collecting, analyzing, documenting, and communicating performance information in cooperation with other departments. Through cross-agency collaboration, the overall purpose of this position is to improve the safety, reliability and quality of WMATA services. The Senior Performance analyst will operate with broad latitude and independent judgment under the guidance from the Director of the Office of Performance.
We are looking for someone who can effectively work in an unstructured fast paced environment by applying strong analytical and communication skills with strategic thinking.
$88,700 to $133,000; plus excellent benefits package.
Please see WMATA website for full information and to submit an application and resume