Manager, Title VI Compliance
NYC Metropolitan Transportation Authority (MTA)
This position is located in Manhattan, NY.
Under supervision of the Deputy Chief Diversity Officer, EEO & Title VI Compliance, this position is responsible for assuring compliance with federal regulations through auditing, monitoring, tracking, training and reporting the Authority’s compliance with Title VI of the Civil Rights Act of 1964, Environmental Justice and Limited English Proficiency requirements, and other related civil rights legislation and FTA issues. Administer, direct and coordinate the Authority’s Title VI and Limited English Proficiency plans. Additionally, the incumbent will develop federal and state regulatory reports, as well as internal reports for the Diversity Committee of the MTA Board, and provide data and other statistical information as per request from legal and other departments.
- Develop and administer the Authority-wide Title VI, Environmental Justice and Limited English Proficiency and plan/program(s).
- Audit and monitor the administration of program policies, practices and procedures to ensure equity and nondiscrimination in the delivery of agency services, programs and benefits. Provide documentation for defense and make feasible recommendations when necessary.
- Design, prepare, and revise reporting formats, procedures, and guidelines for the Title VI program.
- Gather, analyze, and evaluate data about the composition of the agencies’ service areas to ensure equity and nondiscrimination to minority and low-income populations.
- Assist in the preparation of reports or sections of reports, and perform related activities.
- Ensure that participation of a cross section of various social, economic, and ethnic interest groups are represented in the planning process by disseminating program information to minority media and ethnic organizations and participating in meetings in predominantly minority communities. Visit planning meetings as well as public meetings to verify the level of participation of Title VI protected group members when offered in predominantly minority communities.
- Provide advisory and consultative assistance to Agency personnel in the interpretation and implementation of all policies and procedures pertaining to Title VI, Environmental Justice and LEP Programs.
- Review agency’s Title VI Equity Analysis to determine whether the proposed major service change or fare increase will result in adverse effects that are disproportionately borne by minority and low-income populations.
- Track, measure and report the Authority’s performance relative to Civil Rights compliance according to FTA and other federally regulated reporting requirements.
- Facilitate on-going training efforts to ensure MTA Authority’-wide commitment to its Title VI, Environmental Justice, Limited English Proficiency and diversity program objectives. Meet with employees, supervisors, executive staff, external transportation agencies and MTA Board members to explain the Title VI Program and respond to inquiries.
- Investigate Title VI complaints and draft the recommended findings. Recommend appropriate action based on findings or assist with negotiations on settlement of complaints, as appropriate.
- Ensure compliance with existing and revised laws, rules, regulations, and policies governing the Title VI, Environmental Justice and LEP programs and assure that the agency’s program complies with them.
- Review sub-recipients and other contracts to ensure non-discrimination. Develop training materials, make presentation and organize training session for Agency-wide personnel and sub-recipients on Title VI requirements.
- Prepare a yearly report of Title VI accomplishments and goals.
- Strong knowledge of Federal and State Law governing Title VI/Environmental Justice/Civil Rights programs and requirements.
- Must possess excellent written, oral, group and interpersonal communication skills for coordinating collaborative efforts and maintaining effective working relationships.
- Excellent project coordination skills and presentation skills required.
- Strong PC skills are necessary with working knowledge of basic spreadsheets.
- Must have the ability to multi-task and be self-directed, self-motivated and have the ability to prioritize and keep projects on task and on time.
- A high level of technical expertise demonstrated through advanced problem solving, planning, investigative and analytical skills are critical for successful development and administration of ensuring compliance.
- Requires local travel.
- Must stay current on Title VI/Environmental Justice/Civil Rights regulations and laws.
Education and Experience
- A Bachelor’s degree (or equivalent combination of education and experience) in Human Resources, Legal Affairs, Public Administration or any related field.
- A minimum of 5 years of directly related experience in federal civil rights compliance.
- Demonstrated experience in developing and implementing a Title VI/Environmental Justice/Civil Rights Program preferred.
The salary range for this position is $71,572 to $89,465 per year, depending upon experience and salary history.
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $91,821 (this figure is subject to change) per year or if the position is designated as a policy maker.