June 2021 Jobs: City of Austin – Equity and Inclusion Program Manager I

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Posting TitleEquity and Inclusion Program Manager I
Job Requisition NumberCOA083545
Position Number118060
Job TypeFull-Time
Division NameDSD Office of the Director
Minimum Qualifications
Education and/or Equivalent Experience: 
    • Graduation with Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a lead, supervisory, project, or program management capacity.
  • Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
  • Graduation with a Master’s degree from an accredited college or university in a related field may substitute for non-lead/supervisory experience up to a maximum of two (2) years.
Notes to Applicants



The Development Services Department (DSD) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking an Equity & Inclusion Program Manager I that will have oversight of one direct and 24 indirect reports and will provide department-wide support and management of programs to support diversity, equity, and inclusion strategies to achieve desired outcomes. They will lead DSD in identifying and addressing current and emerging equity and inclusion issues and develop and implement strategies recommended by DSD’s equity assessment. They will evaluate and monitor department performance measures and indicators to ensure accountability towards equitable delivery of department services.

Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information.

Employment Application: Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions, and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted.

Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application, and a copy of your DD-214 if claiming veteran’s preference.

Assessment(s): Candidates selected for interview may undergo a skill/competency-based assessment(s). 


Pay Range
$35.36 – $45.96
Monday – Friday 7:45 am – 4:45 pm.
 Some additional hours, evenings, and weekends may be required based on business needs. Limited telework opportunities may exist. This job is primarily in the office.
Job Close Date
Type of PostingExternal
DepartmentDevelopment Services
Grant Funded or Pooled PositionNot Applicable
Location6310 Wilhelmina Delco Dr, Austin, TX 78752
Preferred Qualifications
  • Experience in strategic and long-range planning for governmental agencies, municipalities, corporations, or non-profit organizations.
  • Experience developing and implementing diversity, equity, and inclusion programs. 
  • Experience establishing defined measures of success, metrics, and incremental goals, short and long-term, surrounding equity, diversity, and inclusion. 
  • Experience identifying current and emerging equity and inclusion issues to evaluate, develop, and implement programs in a way that addresses impacts on equity. 
  • Experience working with community and industry stakeholders. 
  • Experience advocating for and implementing change within a multi-cultural environment. 
  • Project management experience within a municipality inclusive of performance management metrics. 
  • Experience analyzing data to inform program and project planning. 
  • Experience communicating to diverse audiences (verbal, written, and via presentations).
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
    1. Evaluates and monitors the quality, responsiveness, efficiency, effectiveness, or impact of department programs and initiatives, service delivery methods, policies, and procedures on continuous equity and inclusion efforts.
  1. Evaluates new and existing internal and external departmental organizational and operational policies, procedures, programs, services, and initiatives that support equity; identifies opportunities to maximize efforts; and leads policy process review as it relates to equity language and impact.
  1. Manages teams and projects in the implementation of diversity, equity, and inclusion strategy. Leads Equity Action Plan for department and is responsible for developing steps using stakeholder feedback regarding the priority of projects which impact equity.
  1. Coordinates and works in collaboration with the Equity Office, employee groups, department divisions, and other stakeholders involved in and affected by programs to advance equity through employee and community engagement and program development, training, and best practices.
  1. Develops performance indicators and progress benchmarks to ensure accountability towards equitable delivery of City services, programs, initiatives, and internal practices. Identifies disparities in department programs and services and works to remove underlying drivers of inequitable program or policy outcomes.
  1. Drives leadership awareness for diversity, equity, and inclusion programs and initiatives. Acts as an advisor to executive management and recommends process improvement strategies regarding resource allocation, talent management, and organizational alignment.
  1. Gathers, analyzes, and reports data to identify issues, trends, demographics, or other relevant information and statistics to drive equity and inclusion project methodology. Manages research data and leads stakeholder quantitative and qualitative data analysis of equity initiatives.
  1. Researches and stays abreast of equity, diversity, and inclusion best practices and legislation.
  1. Manages communication strategies for department equity actions.
Responsibilities– Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of City practices, policies, and procedures.
  • Knowledge of operations, services, and activities of a comprehensive municipal equity and inclusion program.
  • Knowledge of issues, best practices, and legislation related to diversity, equity, and inclusion.
  • Knowledge of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices.
  • Knowledge of principles and practices and developments in concepts, trends, and current issues related to equity, diversity, and inclusion.
  • Skill in oral and written communications.
  • Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Ability to assess current programs and practices for equitable outcomes.
  • Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
  • Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
  • Ability to strategically apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations while navigating sensitive political environments.
  • Ability to develop strategic direction and program implementation collaboratively with various stakeholder/community groups.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintaining good working relationships with other City employees and the public.
  • Ability to exercise good judgment, tact, diplomacy, and maintain confidentiality as required.
  • Ability to analyze programs, policies, and operational needs and recommend adjustments.
Criminal Background InvestigationThis position does not require a Criminal Background Investigation
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDSAIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee withinthe department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

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