Solutions Engineer

Location: Remote

TripShot is looking for a Solutions Engineer, an important part of the technical sales team, to help identify transit challenges in customers’ line of business and to help drive solutions with TripShot’s products and services. The Solutions Engineer position will be client facing and will work with internal teams to share customer pain points, discuss solutions to address their needs, and to steer our Engineering efforts to align with our company vision and market demand.

Job tasks include: work closely with Sales Executives and leadership to lead Technical sales presentations with demos, meet with internal ENG teams to discuss customer feedback and improvements, anticipate customer needs by developing marketing plans, and devising out-of-the-box strategies for reaching customers. The ideal candidate is motivated, ambitious, sales minded, confident, and adept at communicating TripShot’s value proposition.

Requirements:

• Understand and effectively present the TripShot platform and solutions.
• Create and deliver compelling demonstrations of Tripshot products and solutions.
• Educate customers and partners on modern innovative transportation solutions.
• Develop customer relationships and engage effectively.
• Identify and qualify new opportunities, and support technical pre-sales activities to opportunity closure.
• Effectively enable and leverage partners and consultants to help drive sales.
• Create evaluation test plans with customers, and take the lead with your Sales counterpart the evaluation process to a successful conclusion.
• Understand and effectively differentiate from competitive technologies and solutions.
• Understand and be prepared to assist customers through support escalation process.
• Participate in technical communities of interest.
• Technical competence: Understands TripShot products, with a focus on transportation technology solutions; Continuous technical development.
• Agenda setting: Effectively articulates the TripShot value proposition and vision for commuter technology solutions; Effective in identifying problems in customer environments and positioning TripShot solutions; Effectively engages customers at a technical field and technical management levels.
• Professional skills: Effective in customer-facing engagement, and in writing, presentation, and creative problem-solving skills; focused on continued development and experience.
• Attitude: Takes responsibility for own actions; self-motivated; consistently exhibits a positive attitude and demonstrates a ‘whatever-it-takes’ mentality to get things done.
• Teamwork: Works productively with the immediate team and channel partners and can engage with the product, marketing, and other members of the extended team.
• Agenda setting: Effectively articulates the TripShot value proposition and vision for commuter technology solutions; Effective in identifying problems in customer environments and positioning TripShot solutions; Effectively engages customers at a technical field and technical management levels.
• Extensive domestic travel within the territory is required, and international travel may be required as necessary.

Qualifications:

• BSCS or equivalent and 6+ years of experience as an SE or Systems Integrator.
• Demonstrable experience with software technology.
• Ideal candidates will have prior transportation experience, industry knowledge of innovation and software technology trends.
• Knowledge of competitive solutions and selling strategies.
• Experience selling, demonstrating, installing and/or troubleshooting transportation technology products.
• Candidates should have practical experience working in an agile software technology company
• Solid communication (written and verbal) and presentation skills, both internally and externally.
• Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under duress.
• Mature and effective organizational and time-management skills.
• A zest for continuous self-improvement and learning to maintain current technical knowledge.

TripShot is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Apply by submitting your resume to jobs@tripshot.com