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Job Announcement
Serves as the program coordinator and provides overall coordination, administration, and project management for the implementation of action plans, projects, and programs for the Transit Services Division that enhance service delivery and operational performance of the Fairfax Connector bus service. Works collaboratively with other sections and county agencies to increase ridership and service quality of the Fairfax Connector. Assists in the development of capital improvement and replacement program, including identifying costs and potential funding sources. Performs other duties as assigned and required.
Responsibilities include:
- Provides bus service analysis and planning, and develops recommendations. Assists with budgeting, data reporting, passenger information, and customer service questions. Manages medium and long-term transit planning activities such as the Transit Strategic Plan. Develops and coordinates service planning and recommendations for Board approval. Assists staff with contract management, including consultant selection, contract evaluation and negotiation, and contract approval.
- Coordinates the yearly formulation of projects and activities for the Fairfax Connector to enhance service delivery and operational performance. Formulates action plans, and makes assignments to identified projects and activities. Such projects and programs may include systems applications, advanced public transportation systems, information technology, revenue enhancement programs, and route modifications. Monitors progress toward achievement of projects and activities, and makes necessary adjustments to maximize achievement.
- Develops service planning materials for public review and input. Collects relevant operational and usage data to develop service changes, estimates, and potential funding sources.
- Coordinates all grant documentation and reporting related to functional area to ensure maximum fiscal recovery for programs and projects.
- Provides leadership, training, mentoring, and quality control oversight to the assigned staff. Schedules, prioritizes, and delegates projects and tasks to team. Coaches team members throughout the year and helps establish a development plan for employees.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a bachelor’s degree in civil engineering, urban, regional or transportation planning, or a closely related field, plus five years of progressively responsible transportation planning related experience. The years of experience should include at least one year in the specific area of assignment (for e.g., SAS, Modeling, Facilities Maintenance, et al).
CERTIFICATES AND LICENSES REQUIRED:
Valid driver’s license.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background and driving record check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
- Experience overseeing transit service planning projects including route development, service alternatives, and short-term to long-term transit planning.
- Knowledge of and experience with transit data collection and analysis, and ability to develop recommendations based on analytical analysis.
- Working knowledge of transit planning tools including scheduling and mapping.
- Experience overseeing multiple planning projects and managing internal team and outside consultants.
- Management experience with demonstrated ability to meet a range of deliverables in a complex scheduled timeframe.
- Experience in developing materials for review and approval by elected officials.
- Ability to explain recommendations to elected officials, outside agencies, and the general public.
- Experience in grant writing, development, and monitoring of grant funded services.
- Experience with developing and implementing public outreach efforts.
PHYSICAL REQUIREMENTS:
Work is generally sedentary. However, employee may be required to do some walking, standing, bending, and carrying of items less than 25 pounds in weight. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include practical exercise.
Job Announcement
This job opportunity is being re-announced. If you applied previously, you do not need to re-apply to be considered.
Coordinates all service delivery implementation for Fairfax Connector service. Oversees contract service providers and support contractors to manage daily performance of scheduled transit services. Monitors and evaluates service delivery in accordance with contractual requirements, operating policies and procedures, and industry standards to meet operational requirements. Works collaboratively with other division/section of Department of Transportation, county agencies and regional organizations to promote the Fairfax Connector and increase the ridership. Manages and supervises professional staff for all related operations, including safety and training: emergency preparedness; maintenance; incident management: insurance and risk management.
Responsibilities include:
- Ensures private contractor compliance with contractual terms regarding the provisions of service delivery requirements. Collects and analyzes information related to operational performance, meets regularly with private contractor (s) and staff to ensure contract compliance.
- Evaluates the operational performance of the Fairfax Connector including service standards, ridership trends, customer service trends, American with Disability Act compliance, mystery rider, bus stop evaluation and monitoring, and other aspects of operational service delivery. Utilizes various Intelligent Transportation Systems (ITS) and data to evaluate performance.
- Carries out staff cross-training assignments within the section, including bus service planning, bus contract administration, emergency preparedness, incident management, and coordination of exceptions to regularly scheduled bus service delivery.
- Facilitates development of emergency plans and ensures compliance with all local, state, and federal emergency management protocols. Coordinates with county, regional service providers, other divisions/sections of Department of Transportation.
- Represents the unit or division at community, state and national events. Off-site meetings may require the operation of a personal and/or County vehicle.
- Maintains a 24/7 on-call status on an assigned schedule, to report and manage accident, emergency preparedness and incident notification.
- This position has been identified as an Emergency Service Personnel which will be required to report to work during inclement weather or other emergencies.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a bachelor’s degree in civil engineering, urban, regional or transportation planning, or a closely related field; plus four years of professional experience in civil engineering, urban, regional or transportation planning, or a closely related field.
CERTIFICATES AND LICENSES REQUIRED:
Valid driver’s license.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background and driving record check to the satisfaction of the employer.
This position is considered “essential personnel” and will be required to report to work regardless of the emergency situation (weather, transportation, other disaster).
PREFERRED QUALIFICATIONS:
- Five years of supervisory or management experience in transportation including public transit, bus and/or rail, or school bus operations.
- Knowledge of contract compliance and performance measurements used in transit operations.
- Strong customer service orientation
- Experience with CAD-AVL and other ITS (Intelligent Transportation System), including GPS-based real time tracking system, and other transit technologies.
- Excellent oral and written communication skills.
- Demonstrated ability to work independently in a fast-paced collaborative team environment.
- Demonstrated ability to develop and maintain cooperative and effective working relationships with private contract service providers, county officials, staff, and the public.
- Proficiency in basic Microsoft Office Suite applications.
PHYSICAL REQUIREMENTS:
Work is generally sedentary. However, employee may be required to do some walking, standing, bending, and carrying of items less than 25 pounds in weight. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Vision/Dental Insurance Coverage
- Group Term Life Insurance
- Long Term Disability
- LiveWell Program
- Flexible Spending Programs
- Paid Leave (annual, sick, parental, volunteer activity, and more!)
- Paid Holidays
- Contributory Retirement Plan
- Deferred Compensation
- Employee Assistance Program
- Employees’ Child Care Center
- Commuter Benefit Program
- Continuous Learning Opportunities
For additional details please visit the County’s benefits webpage.
Non-Merit Positions
- Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
- Medical/Vision/Dental Insurance Coverage
- Flexible Spending Program
- Deferred Compensation
- Temporary: scheduled to work a maximum of 900 hours in a calendar year.
- No benefits