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Many thanks to our Bike Level Sponsor, Masabi, for their generous support!
Java Developer (hybrid or remote)
- Engineering
- London
- Full-time
- ID: JAVA-31
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a ticketing (fare payments) platform that allows people to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe that fare payment systems that remove the complexity of riding on public transit are an essential tool for agencies and that this technology should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform has been named Ticketing Technology of the Year 2019/2020 and is deployed in over 100 locations around the world, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Sydney and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit and many more to enable the purchase of public transport tickets within leading mobility applications.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role
Masabi is looking for Java / Kotlin engineers to join our engineering team. Our team operates as three tribes, with each tribe containing one or more pods, and each pod being a team of around 5 engineers working as an agile unit.
You will play a big part in defining and shaping the solutions that we implement, to ensure not only that our customers get a great experience, but also that we receive enough feedback about our implementation to iterate and improve upon it.
Location
This role is available in the UK, either in a fully remote model with occasional travel to our London office, or in a hybrid model where you will be allowed to come into our London office as many days per week as you require.
About you
- Communication and collaboration skills. You understand how your communication style can impact other people and you enjoy being part of a team.
- A desire to learn and eagerness to contribute are very important to you. There are plenty of features that are not yet designed, let alone implemented, so you must be keen to get stuck in and make your mark.
- You should take a holistic approach to development, caring about the entire Masabi platform as well as the core components owned by your pod.
- You will have experience working with either Java or Kotlin, building backend web services.
- You should have a bias for action and be willing to take calculated risks where appropriate.
Our Tech
We use a variety of technologies across our tribes and pods, including but not limited to:
- Kotlin / Java 11 / Groovy (Spock)
- DropWizard / Spring Boot
- AWS Lambda / Fargate / EC2 / S3 / SQS / DynamoDb / RDS
- Terraform / Puppet
- Git / Gradle / Maven
- OpenAPI
We don’t expect you to know everything on the list, you’ll be given the opportunity to learn anything which is new to you.
We practice TDD, CI and our deployment cycles range from multiple times per day up to fortnightly depending on the pod.
- Engineering
- London
- Full-time
- ID: JAVA-16
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a ticketing (fare payments) platform that allows people to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe that fare payment systems that remove the complexity of riding on public transit are an essential tool for agencies and that this technology should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform has been named Ticketing Technology of the Year 2019/2020 and is deployed in over 100 locations around the world, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Sydney and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit and many more to enable the purchase of public transport tickets within leading mobility applications.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role
Masabi is looking for developers to join our expanding Justride Validation team, which is responsible for both the backend server infrastructure powering our ticket validation systems and the software running on the devices in the field. You will be working alongside a technically diverse team that have a range of expertise you can learn from.
Our servers need to be extremely reliable – rush hours in big cities depend on them – and performance under heavy load is critical. Software on devices must be reliable and, in a constrained environment, equally performant.
You will have the opportunity to work on a variety of products, all of which are highly visible to our customers.
Location
This role is available in the UK, either in a fully remote model with occasional travel to our London office, or in a hybrid model where you will be allowed to come into our London office as many days per week as you require.
About you
- You will have solid core Java and object-oriented skills, and experience of implementing high-quality high-performance software.
- Some exposure to any of AWS, mobile development, and large scale operations would be a bonus, but equally valuable is being open to learning about some or all of these. You should also be the kind of developer that challenges the status quo and will be active in evolving our stack.
- Value collaboration, as you will learn how to excel as a team member by working closely not just with peers and colleagues from your own team, but from different areas of the business.
- You will adapt to implement high-quality, high-performance software whether it be destined for a cloud server, serverless or on a constrained device.
Our Stack
- Java 8+ / Kotlin / DropWizard / Spring / Jersey / JUnit / Gatling / Hibernate / MySQL
- Bitbucket / Bamboo / Gradle / Maven / Artifactory / Puppet / Docker
- Cloud-hosted, Terraform/Puppet managed, PCI-DSS certified platform infrastructure
- AWS services used include S3, SQS, CloudFormation, RDS, EC2, Lambda, IoT
- Native iOS Objective C/Swift, native Android Java/Kotlin, J2ObjC
- London
- Full-time
- ID: TRC-2
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system, allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe, including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role:
While our engineering teams build new features for our platform, our Launch Operations team are responsible for the onboarding, customisation and maintenance of each instance of our platform for our clients. This person will be part of the Launch Operations team, working closely with our Project Managers, Account Managers and Engineering teams to manage all apps released by Masabi.
Due to the close interaction with the wider Engineering team, this role will present various opportunities for growth across the Engineering function as well as other departments, being ideally suited to someone who wants to transition into becoming a software developer.
Location
This role is available in the UK, either in a fully remote model with occasional travel to our London office, or in a hybrid model where you will be allowed to come into our London office as many days per week as you require.
About you:
● A team player with great organisation and communication skills.
● Technical background of some kind and a desire to work in Technology is essential.
● A great eye for detail.
● Proactive and solution-oriented mindset.
● Good with people and capable of building relationships easily.
Main Responsibilities:
● Being the expert on configuration and making sure you have the information you need to complete the roll-out of a new client/brand.
● Brand Maintenance (price changes, new products on sale, rolling out new features).
● Content management (updating client specific text and localisations).
● Building and releasing apps through App Store Connect and Google Play Store.
● Configuring third-party web tools (like Google Analytics, appfigures, appbot).
● Smoke testing of mobile and web UIs.
● Creating standard processes, checklists and documentation for repeatable tasks.
What skills and tools will you learn and use?
● Database & SQL Scripting.
● Source Control (Git).
● Build and Deploy scripts and tools (Bamboo)
● HTML, CSS, Javascript and a little Java.
● Quality Assurance.
- Services
- Bilbao
- Senior
- Full-time
- ID: PRM-3
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system, allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe, including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
Location:
Due to the nature of the market this role will cover (Spain and Europe), it is only available for candidates that are Europe-based, being a fully remote position that involves occasional travel to our USA and UK office. However, only candidates that speak Spanish will be considered.
The role:
We are looking for an exceptional client-facing technical Program Manager, with strong commercial, relationship management, project control and negotiation skills, to implement our cloud-based platform at the world’s largest and most vital transit agencies. This person will be a dynamic member of the Global Services team, acting as a change agent for transit agencies worldwide.
In this position, transit experience is desirable as you will be responsible for managing the implementation of full fare, account-based solutions through their entire lifecycle; from design to delivery, including all software, hardware (onboard bus validation, gates and handheld devices, smart-card solutions, ticket vending machines, retail channels), integration points (SDK and custom integration) through to launch planning and long-term adoption strategies.
On a Program Level, you will be responsible for developing a program’s objectives and strategy, and assessing how it will impact our partners, business or organization. For each program, you will define and oversee the projects needed to reach targeted goals. You will also get to lead a group of Masabi service personnel (project managers, account managers, technical consultants, support and hardware teams) in a team-oriented approach to program delivery, leveraging skills and assets across the service team and matrixed teams.
In addition, you will be responsible for liaison and collaboration with internal engineering delivery and potential third party suppliers to bring forward to multi-stream delivery successfully and within the commercial and delivery goals expected.
We’re looking for people who possess good experience in change management and digital transformation strategic approaches, being adept at using consultative skills to guide transit agencies on how they should implement full fare collection strategies.
This role will be an opportunity to work with the most innovative minds in public transportation, and change the experience of many communities worldwide.
Responsibilities:
- Program manage complex technical solutions including custom solutions within transportation and MaaS (Mobility-as-a-Service)
- Financial accountability for program delivery for profitability, margin and cost basis
- Commercial accountability and control from pre-bid to post delivery
- Working with agencies at all levels to develop full-fare collection and MaaS solutions
- Key stakeholder management, relationship management and consulting services for best practices, risk management, cost control and commercial decisions
- Creation and management of delivery schedules, as well as management of complex projects and relationships at the most senior levels
- Negotiating critical roadmap requirements with internal teams
- Working with business development and account managers to scope requirements, as well as defining feasibility and cost estimation for new or existing opportunities
- Leading status meetings, steering committees, to represent the agency voice and negotiate strongly for the agency on timelines, requirements, customisation, integration and enhancements
- Assess project and executive risk to implement controls, communication and risk management strategies
About you:
- Strong experience in strategic level negotiations
- Strong experience in project management or development methodology: Agile, PMP, PMBOK or Prince2
- A good amount of years of experience in E2E project lifecycle, from bid to delivery, with full responsibility for multiple projects
- Delivery management in a complex, technical discipline with a configuration component and SaaS delivery methodology
- Not just a task manager; but a true business manager who can be creative, entrepreneurial and enjoys dealing with the grey-zones
- Proficiency with Microsoft or Google presentation, documents, or spreadsheets, project management solutions (MS Project, Gantt, Smartsheets etc.)
- Collaborative, team player who believes in creating strong internal dynamics
- Willingness to travel up to 25-30% of the time (when it’s safe to do so)
- Knowledge or proven interest in transit or smart-city applications
- Highly desirable: exposure or at least understanding of Full Fare Collection/Mobility as a Service, payment processing or credit card transactions
- Business Development
- Boston
- Full-time
- ID: BDR-2
DESCRIPTION
About Masabi
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a ticketing (fare payments) platform that allows people to buy and present tickets for public transit on their mobile phones or by tapping a bank card.
We believe a new fare payments system allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform has been named Ticketing Technology of the Year 2019/2020 and is in use in over 100 locations around the world, including New York, London, Boston, Las Vegas, Bucharest, Valencia, The Hague, Los Angeles, Sydney, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.
Masabi has offices in London, New York, Denver and Cluj, and investors include Mastercard, Shell and Keolis.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Team
The Business Development team are the front-line market representatives of Masabi, building out the pipeline of prospective opportunities and closing those opportunities to bring in new business for the company. The team is equal parts, sales, consultation, analysis, and go-to-market strategy. The North American team is comprised of two BD managers and is led by the VP of Business Development.
The Role
To identify, engage, and liaise with transit agencies and prospective partners across the North American market, building a pipeline of qualified individuals at target accounts and partners who are interested in the Justride platform and qualifying those leads for the BD team to engage with further. It’s the job of the BDR to help ensure that our BD team is spending their time wisely and working on the most productive leads.
BDR’s will be responsible for sourcing and making the first contact with most of our potential customers, qualifying incoming leads, helping those customers through their initial queries (which could even include product demos or presentations), prioritizing leads and then scheduling face to face meetings (or conference calls) between the senior BD team members and the potential client.
Additional responsibilities include attending sales conferences, managing conference and event logistics for the BD team, and assisting in collateral creation for marketing purposes.
Generally, our relationship with our clients is one of a trusted technology partner which means that we avoid common hard-selling tactics and instead choose a longer-term, consultative approach, helping our clients to fully understand how mobile ticketing can unlock value for their organization and riders alike.
Reporting to the Head of Marketing, this role will be critical to continued growth at Masabi, building on our existing success in the North American market and leading robust expansion into transportation agencies across all modes of transit.
Who are we looking for?
This role is perfect for someone looking to break into business development. A significant part of the role requires engaging with prospective accounts and partners via email or phone. The BDR will be responsible for lead generation, unlocking accounts and partners that are identified as key strategic priorities and we are looking for someone resourceful, who isn’t afraid of persevering with respect to finding the right decision-makers.
This individual has to be highly organized as they will be responsible for event coordination for the BD team and bid submissions. We value self-starting, “people-people” who are able to build rapport quickly and create lasting relationships with clients and peers alike. Finally, this person should be analytical and motivated to provide value in ways beyond what is asked of them.
Our ideal candidate would be someone who is passionate about the future of transportation and mobility and who is excited to deliver our technology to new customers and riders in cities large and small.
What you will learn
- Becoming proficient in the full sales lifecycle – objection handling, product and pitch.
- How to source leads that will turn into our next clients.
- Client-facing sales experience, which will include skills in presenting, pitching, and communicating face to face, on the phone and via email.
- How to effectively sell technology SaaS products in a collaborative, consultative manner.
- This is a cross-functional role, giving you the opportunity to interface with different departments of our organization (e.g. Bids, Marketing, Product etc.). Therefore it will present opportunities for growth not just within the Business Development team, but other areas as well.
- Get an acute understanding of the transit and mobility services sectors.
- Engineering
- Boston
- Full-time
- ID: SDK-1
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system, allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe, including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role:
You will combine technical expertise and strong communication skills to support the launch of new features and integrations for Masabi’s customers and partners. Working closely with stakeholders across the external Masabi ecosystem you will drive and enable partner success using the Justride Platform through solutions design, integration support, partner training, deployment, and post-launch support. You will ensure that our partner deployments benefit riders, transport agencies, and the related ecosystem in multiple markets around the world while advancing the strategic goals of both Masabi and our partners. Transport experience is desirable but not essential.
Location:
This role will be based in the continental United States. Due to time zone constraints (part of the team is located in London, UK), only candidates based on the East Coast will be considered. Our flexible working policy will allow you to work from one of our regional US offices (Boston, New York) in a hybrid or remote model, or be employed on a permanent work-from-home basis.
About you:
- You enjoy working in a dynamic and complex environment where every day presents an opportunity to achieve something new as you navigate solutions that span multiple companies, borders and timezones.
- You’re experienced in identifying and implementing the most appropriate technical solutions to complex problems while maintaining a balance between short term and long term technical and business goals.
- You’re comfortable and confident navigating complex business situations involving multiple parties on a global stage, mindful of the different priorities, motivations and cultures of each party.
- You’re motivated to build relationships with internal and external stakeholders, able to bring diverse groups along with you as you articulate complex ideas in a straightforward way, and have a strong desire to help and educate.
- You will have worked in a software delivery team and have experience working with engineers, product managers and internal delivery stakeholders.
- Strong experience in working with REST-based JSON APIs and mobile development SDKs written in Objective-C, Swift, Java and Kotlin.
- Comfortable working with data, logging and tracing tools to diagnose issues and monitor performance, such as Elastic, Logstash, Kibana and relational databases.
- Experience in a customer-facing, pre-sales, solutions engineering, sales engineering, field engineering or developer outreach and advocacy role is a plus.
Day-to-Day:
- You will have the opportunity to be involved in and ultimately own strategic relationships between Masabi and our global mobility partners as we deploy Justride fare collection around the globe.
- You will take ownership of active integrations and partnerships on a technical level, guiding external development teams to scope required work and identify and resolve issues as they arise.
- Working with Engineering and Launch Operations teams, you will help to create and maintain training materials and platform documentation that will be used to onboard and support agencies and partners.
- You will develop an understanding of our partner and customer environments and requirements, identifying opportunities and challenges and effectively communicating these back to the Product organisation for inclusion in the platform roadmap.
- You will work with Pre-Sales, Bids and Business Development teams to assess the suitability of our platform to meet customer requirements, work with Product and Engineering teams to communicate areas in which development is required for those needs, and support scoping and solutions design with a view to providing the broadest possible business value within our integration ecosystem.
- Engineering
- Boston
- Full-time
- ID: QAMGR-1
DESCRIPTION
About Masabi:
At Masabi we are helping to make cities better places to live, work and visit by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system that allows passengers to just tap and ride without needing to buy a ticket, or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow!
Location
This role is available in the USA, in a fully remote model. However, due to the collaboration with the rest of the Engineering team that is based in Europe, we will have to exclude West Coast candidates for this postion.
The Role
As part of our continued growth into new regions, we are building new functionality and onboarding customers and partners at an ever-increasing rate. Therefore, we are looking for an experienced End to End Quality Assurance Manager/Test Manager to lead a team of 3-6 QAs and continuously improve Masabi’s testing strategies and processes.
The team is responsible for end to end Testing of Masabi’s most important functionality to ensure that it meets customer expectations.
Responsibilities
- Day to day management of the E2E QA/Testing Team. Managing individual QA/test team members and mentoring others who request it.
- Design, implement and own continuous improvement of the E2E QA strategy for Masabi’s development pipeline. Own and continuously improve testing policies, standards and procedures.
- Work to standardise the tools and processes used within Masabi in collaboration with members of the engineering leadership team.
- Champion the role of E2E QA/testing and collaborate with colleagues across Masabi to embed E2E testing into the stage-gate and delivery process, ensuring that roles, responsibilities and accountabilities between different teams are defined and agreed upon.
- Engaging with the services team, launch team and external partners to ensure the end test strategy and execution plan is in place.
- Work closely with development teams to understand and identify gaps in their automated testing that need to be covered by E2E testing.
- Provide technical testing guidance and expertise to your team members, colleagues and/or customers, as well as identify and resolve any gaps in the test coverage.
- Ensure that your team has the right mix of skills, resources and capabilities to deliver the testing strategy.
- Write, review and approve QA/test strategies and test plans for features and projects.
- Prepare quality documentation and reports by collecting, analysing and summarising information and trends.
- Plan and prioritise the workload of your team and deal with escalations and priority calls.
- Represent your team in programme/project review meetings to communicate testing status, progress against schedule, problem areas, suggest and review corrective actions, direct/plan necessary extra work, and rework and re-plan activities.
- Managing relationships with third-party testing resources.
Skills and experience
- Proven track record of implementing E2E QA/testing processes and supporting their continuous improvement.
- Experience in developing and writing test strategies and test plans in a complex environment with multiple partners, ensuring appropriate test coverage across the E2E delivery cycle.
- Knowledge of QA/testing best practices.
- Excellent knowledge of the different types of testing including, functional, non-functional, performance, penetration accessibility, and how these relate to software development best practices, including continuous delivery and test automation.
- Experience in managing internal and external stakeholders and efficiently dealing with priority calls and escalations.
- Performed a QA role previously and are able to use this experience to train and develop members of your team.
- Good knowledge of current QA/Test and Automation Tools in the marketplace.
- Strong team leadership experience, preferably guiding and managing an E2E testing/QA team with direct reports.
- Transit and/or fare collection knowledge or exposure is desirable but not essential.
The person we are looking for
- You have a proven track record of building strong QA teams using modern techniques and are able to demonstrate successful application of these in a complex delivery environment.
- You understand how QA/testing fits into the bigger picture and will use this knowledge to prioritise and structure your team’s work to deliver maximum value to Masabi, our internal teams and our customers.
- You have success stories of growing individuals under your leadership. You are motivated by helping people to grow and achieve their potential.
- You have first-class stakeholder management, communication and presentation skills.
- You’re always one step ahead, foreseeing roadblocks and challenges.
- You’re great at context switching and can spin multiple plates and wear many hats.
- You love being part of a team with a strong sense of purpose and you value face-to-face conversation over email.
- You are excited to develop and further embed the role of E2E QA/testing within Masabi.
- You can manage your own workload and help your team manage theirs, knowing what to prioritise in order to ensure a healthy work-life balance.
- You can translate strategy into tangible actions for your team.
- en
- Boston
- Full-time
- ID: SDK-1
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system, allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe, including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role:
You will combine technical expertise and strong communication skills to support the launch of new features and integrations for Masabi’s customers and partners. Working closely with stakeholders across the external Masabi ecosystem you will drive and enable partner success using the Justride Platform through solutions design, integration support, partner training, deployment, and post-launch support. You will ensure that our partner deployments benefit riders, transport agencies, and the related ecosystem in multiple markets around the world while advancing the strategic goals of both Masabi and our partners. Transport experience is desirable but not essential.
Location:
This role will be based in the continental United States. Due to time zone constraints (part of the team is located in London, UK), only candidates based on the East Coast will be considered. Our flexible working policy will allow you to work from one of our regional US offices (Boston, New York) in a hybrid or remote model, or be employed on a permanent work-from-home basis.
About you:
- You enjoy working in a dynamic and complex environment where every day presents an opportunity to achieve something new as you navigate solutions that span multiple companies, borders and timezones.
- You’re experienced in identifying and implementing the most appropriate technical solutions to complex problems while maintaining a balance between short term and long term technical and business goals.
- You’re comfortable and confident navigating complex business situations involving multiple parties on a global stage, mindful of the different priorities, motivations and cultures of each party.
- You’re motivated to build relationships with internal and external stakeholders, able to bring diverse groups along with you as you articulate complex ideas in a straightforward way, and have a strong desire to help and educate.
- You will have worked in a software delivery team and have experience working with engineers, product managers and internal delivery stakeholders.
- Strong experience in working with REST-based JSON APIs and mobile development SDKs written in Objective-C, Swift, Java and Kotlin.
- Comfortable working with data, logging and tracing tools to diagnose issues and monitor performance, such as Elastic, Logstash, Kibana and relational databases.
- Experience in a customer-facing, pre-sales, solutions engineering, sales engineering, field engineering or developer outreach and advocacy role is a plus.
Day-to-Day:
- You will have the opportunity to be involved in and ultimately own strategic relationships between Masabi and our global mobility partners as we deploy Justride fare collection around the globe.
- You will take ownership of active integrations and partnerships on a technical level, guiding external development teams to scope required work and identify and resolve issues as they arise.
- Working with Engineering and Launch Operations teams, you will help to create and maintain training materials and platform documentation that will be used to onboard and support agencies and partners.
- You will develop an understanding of our partner and customer environments and requirements, identifying opportunities and challenges and effectively communicating these back to the Product organisation for inclusion in the platform roadmap.
- You will work with Pre-Sales, Bids and Business Development teams to assess the suitability of our platform to meet customer requirements, work with Product and Engineering teams to communicate areas in which development is required for those needs, and support scoping and solutions design with a view to providing the broadest possible business value within our integration ecosystem.
DESCRIPTION
The Role
As part of our continued growth into new regions and territories, we are being engaged in an ever increasing number of deployments that include hardware requirements. Our clients frequently require automated validation of tickets, be it on board buses, trams, trolleybuses, trains, ferries or at gatelines at the entrances of stations, quays or platforms, and/or hardware to issue tickets, such as ticket vending machines. Masabi’s Hardware Deployments team is tasked with defining, developing, procuring and supporting the hardware solutions needed to satisfy these requirements.
We are seeking an Operations Manager to join our Hardware Deployments team and manage the successful deployment and sustainment of hardware solutions to our customers.
This person will work closely within the US-based Hardware Deployments and Global Services teams but regularly interface with the UK-based Hardware Engineering team for custom and complex engineering requirements. They will work closely with the Director of Hardware Deployments to ensure that hardware solutions are being delivered, deployed, and supported on time and on budget.
They will become an integral part of how we implement solutions and support our customers.
The role will include coordination of the deployments supply chain to ensure hardware materials, creation and management of standard hardware configurations, management of Masabi third party installation partners, and management of region certification of Masabi hardware solutions.
Key Responsibilities
- You will be the operational support manager for all hardware deployments. This will entail ensuring adequate inventory, shipping and receipt management, and operational support of third party suppliers and partners.
- You will act as an advisor to Global Services project managers and ensure the hardware solution is properly defined, and meets all customer requirements.
- You will collaborate with project managers, hardware suppliers, partners and contractors to ensure that hardware requirements are fulfilled on time and within budget.
- You will run a regular resource prioritization forum where production, supplier, partner and contractor issues can be discussed and strategies can be developed to resolve them in the best interests of Masabi and its customers.
- You will scope and manage custom solutions to meet customer requirements with the Hardware Engineering Team.
- You will develop standardized documentation for hardware deployment projects to include best practices.
- You will coordinate all third party vendors and contractors in support of Hardware Deployments.
- You will create and maintain documentation that details standard hardware deployment configurations that project managers will use to educate customers on Masabi’s best practices and capabilities.
- You will create and maintain documentation that details the capabilities and configuration of Masabi’s hardware offerings that can be used as training materials with Masabi’s regional partners.
- You will manage inventory levels of all Masabi hardware offerings to ensure inventory levels meet project needs.
- You will ensure that inventory levels match forecasts and work to resolve supply chain issues as necessary.
- You will ensure customer and Installation Partner support tickets get triaged and escalated quickly and appropriately.
- You will create and grow an Installation Partners Program to support onsite site survey, installation, and support efforts.
- You will on-board and train Installation Partners to provide a consistent, high quality deployment experience.
- You will monitor Installation Partner performance and provide spot training as necessary to resolve any performance issues.
- You will work with key internal players across all major regions to ensure Masabi hardware meets regional accreditation and compliance requirements.
Requirements
- Strong experience in coordinating the hardware deployment and sustainment process; this includes defining scope, procurement, installation, troubleshooting, and customer hand-off.
- Previous experience in operations management, project management or development methodology.
- Good understanding of hardware project lifecycle, from bid to delivery.
- Experience interacting with technical staff, contractors and subcontractors.
- Ability to manage multiple projects in parallel.
- Demonstrated ability to think critically and problem solve in a dynamic, fast-paced environment.
- Knowledge of modern transit technology or smart-city concepts.
- Collaborative, team player who believes in creating strong internal relationships.
- Experience successfully delivering in products with complex global supply chains.
- Proficiency in inventory management of complex, globally distributed product lines.
- Proficiency in global export/import rules and regulations.
- Proficiency with Microsoft Office 365 and/or Google Workspace platforms (presentation, documents, and spreadsheets).
- Engineering
- London
- Full-time
- ID: QAMGR-1
DESCRIPTION
About Masabi:
At Masabi we are helping to make cities better places to live, work and visit by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system that allows passengers to just tap and ride without needing to buy a ticket, or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow!
Location
This role is available in the UK, either in a fully remote model with occasional travel to our London office or in a hybrid model where you will be allowed to come into our London office as many days per week as you require.
The Role
As part of our continued growth into new regions, we are building new functionality and onboarding customers and partners at an ever-increasing rate. Therefore, we are looking for an experienced End to End Quality Assurance Manager/Test Manager to lead a team of 3-6 QAs and continuously improve Masabi’s testing strategies and processes.
The team is responsible for end to end Testing of Masabi’s most important functionality to ensure that it meets customer expectations.
Responsibilities
- Day to day management of the E2E QA/Testing Team. Managing individual QA/test team members and mentoring others who request it.
- Design, implement and own continuous improvement of the E2E QA strategy for Masabi’s development pipeline. Own and continuously improve testing policies, standards and procedures.
- Work to standardise the tools and processes used within Masabi in collaboration with members of the engineering leadership team.
- Champion the role of E2E QA/testing and collaborate with colleagues across Masabi to embed E2E testing into the stage-gate and delivery process, ensuring that roles, responsibilities and accountabilities between different teams are defined and agreed upon.
- Engaging with the services team, launch team and external partners to ensure the end test strategy and execution plan is in place.
- Work closely with development teams to understand and identify gaps in their automated testing that need to be covered by E2E testing.
- Provide technical testing guidance and expertise to your team members, colleagues and/or customers, as well as identify and resolve any gaps in the test coverage.
- Ensure that your team has the right mix of skills, resources and capabilities to deliver the testing strategy.
- Write, review and approve QA/test strategies and test plans for features and projects.
- Prepare quality documentation and reports by collecting, analysing and summarising information and trends.
- Plan and prioritise the workload of your team and deal with escalations and priority calls.
- Represent your team in programme/project review meetings to communicate testing status, progress against schedule, problem areas, suggest and review corrective actions, direct/plan necessary extra work, and rework and re-plan activities.
- Managing relationships with third-party testing resources.
Skills and experience
- Proven track record of implementing E2E QA/testing processes and supporting their continuous improvement.
- Experience in developing and writing test strategies and test plans in a complex environment with multiple partners, ensuring appropriate test coverage across the E2E delivery cycle.
- Knowledge of QA/testing best practices.
- Excellent knowledge of the different types of testing including, functional, non-functional, performance, penetration accessibility, and how these relate to software development best practices, including continuous delivery and test automation.
- Experience in managing internal and external stakeholders and efficiently dealing with priority calls and escalations.
- Performed a QA role previously and are able to use this experience to train and develop members of your team.
- Good knowledge of current QA/Test and Automation Tools in the marketplace.
- Strong team leadership experience, preferably guiding and managing an E2E testing/QA team with direct reports.
- Transit and/or fare collection knowledge or exposure is desirable but not essential.
The person we are looking for
- You have a proven track record of building strong QA teams using modern techniques and are able to demonstrate successful application of these in a complex delivery environment.
- You understand how QA/testing fits into the bigger picture and will use this knowledge to prioritise and structure your team’s work to deliver maximum value to Masabi, our internal teams and our customers.
- You have success stories of growing individuals under your leadership. You are motivated by helping people to grow and achieve their potential.
- You have first-class stakeholder management, communication and presentation skills.
- You’re always one step ahead, foreseeing roadblocks and challenges.
- You’re great at context switching and can spin multiple plates and wear many hats.
- You love being part of a team with a strong sense of purpose and you value face-to-face conversation over email.
- You are excited to develop and further embed the role of E2E QA/testing within Masabi.
- You can manage your own workload and help your team manage theirs, knowing what to prioritise in order to ensure a healthy work-life balance.
- You can translate strategy into tangible actions for your team.
- Engineering
- London
- Full-time
- ID: JAVA-21
DESCRIPTION
About Us
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or simply by tapping a bank card to travel.
Proving ourselves as true innovators and industry leaders, we launched the Justride SDK – a first for public transit – allowing urban mobility providers, like journey planners (Transit) and bike and ride-sharing services (Uber), to integrate our market-leading mobile ticketing platform into their applications, connecting services together for a seamless user experience.
Our platform, Justride, is deployed in numerous cities around the globe, including New York, London, Boston, Las Vegas, The Hague, Los Angeles, Sydney and many more, with an exciting industry-first SDK deployment with Uber in Denver enabling the purchase of public transport tickets right within the Uber application.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role
Masabi is looking for developers to join our expanding Justride Validation team, which is responsible for both the backend server infrastructure powering our ticket validation systems and the software running on the devices in the field. You will be working alongside a technically diverse team who have a range of expertise you can learn from.
Our servers need to be extremely reliable – rush hours in big cities depend on them – and performance under heavy load is critical. Software on devices must be reliable and, in a constrained environment, equally performant.
You will have the opportunity to work on a variety of products, all of which are highly visible to our customers.
About you
- Have demonstrable experience using core languages to the business including Go C/C++ and Python to write user space applications in Linux environments.
- History of expertise in Yocto build system or equivalent (OpenWRT, buildroot, etc..)
- Have understanding of the fundamentals in maintaining board support, and upgrade mechanisms for devices deployed in the field.
- You will have the opportunity to also get involved with maintaining our backend services that support our embedded devices, meaning an interest in expanding your experience in languages such as Kotlin/Java8+ excites you.
- Value collaboration, as you will learn how to excel as a team member by working closely not just with peers but also colleagues from different areas of the business.
- You will adapt to implement high-quality, high-performance software whether it be destined for a cloud server, serverless or on a constrained device.
Our Stack
- Go / Python / C++ / Java 8+ / Kotlin
- Bitbucket / Bamboo / CMake / Yocto (dunfell+) / Gradle / Docker / Linux (5.X+)
- Cloud hosted, Terraform/Puppet managed, PCI-DSS certified platform infrastructure
- AWS services used include Fargate, IoT, S3, SQS, Lambda, RDS, EC2, ElastiCache
- eng
- Madrid
- Full-time
- ID: PRES-1
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
Our Justride platform is deployed in cities around the globe, including New York, London, Boston, Las Vegas, The Hague, Los Angeles and many more, with an exciting industry-first SDK deployment partnering with Uber in North America which enables the purchase of public transport tickets right within the Uber application.
We believe a new Fare Payments system allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role:
As a Sales Engineer you will combine technology expertise, business acumen and strong communication skills to support transit agencies, either directly contracting with Masabi or signing up via reseller partners, to roll out targeted solutions to their individual fare collection needs. This will involve architecting solutions that map their requirements onto appropriate configuration for existing SaaS platform functionality, alongside platform extensions using existing APIs, and feeding back market requirements to the Product team to highlight gaps in our product offering.
Engagement will begin with up-front conversations supporting the Business Development team and solutions engineering. It will continue through supporting written responses to RFPs and preparing pitch decks and demonstrations to win the business, and carry on right through to successful deployment supporting any integrations as required.
This role will require you to be adept at building relationships with stakeholders at all levels including internal and external executives, bringing these diverse groups along with you as you articulate and roll out solutions and their related strategies. You will need to define technical solutions to customer problems built on top of existing RESTful JSON APIs and Android+iOS SDKs, and be sufficiently technical to support partner staff integrating into those APIs. It will involve working with both Spanish and English speaking third parties, and it requires a high level of fluency in both languages during technical discussions.
Location:
This is a remote-based role. However, due to time zone constraints, only candidates within Europe will be considered.
Responsibilities:
- Working closely with stakeholders across the external Masabi ecosystem to drive and nurture agency and partner deployments through solutions design, integration support, launch readiness and post-launch support.
- Taking ownership of any issues derived from the above and guiding their resolution.
- Applying lean practices to our ways of working and assessing technical solutions in alignment with overall engineering strategy.
Day-to-Day:
- Work with Bids and Business Development teams to assess the suitability of our platform to meet customer requirements.
- Work with Product and Engineering teams to communicate areas in which development is required for those needs.
- Support scoping and solutions design with a view to provide the broadest possible business value.
- Help to create and maintain training materials and platform documentation that will be used to onboard and support agencies and partners.
- Understand our partner and customers’ environment and requirements, identifying opportunities and challenges, and effectively communicating these back to the wider Product organisation for inclusion in the platform roadmap.
- Support customer presentations, written submissions or events as needed by client-facing teams, including facilitating product demos and demo configurations.
- Support active integrations and partnerships, guiding integrations with external development teams and identifying and resolving issues as they arise.
- Work closely with internal and external stakeholders to ensure that technical solutions are suitable within our integration ecosystem (e.g with Uber, Google, Mastercard, Amazon, etc.).
About you:
- Comfortable working in a sales environment, experienced at presenting or demonstrating solutions and capabilities to prospective customers and partners.
- Strong ability and experience in identifying customer requirements and mapping them to existing product capabilities or future development; understand complex ideas and articulate them in a straightforward way to audiences at different levels.
- Experienced in developer outreach and advocacy in complex environments with diverse technology stacks within a global B2B or B2B2C ecosystem.
- Experience working with REST-based JSON APIs and mobile development SDKs written in Objective-C, Swift, Java or Kotlin.
- At home working with data, logging and tracing tools to diagnose issues and monitor performance, such as Elastic, Logstash, Kibana and relational databases.
- Experienced at ensuring appropriate technical solutions are deployed for scalable, distributed systems with a consistent ability to balance short term and long term technical considerations.
- Enjoys taking ownership of solutions, handling ambiguity, making good priority calls that take into account competing views and concerns and always seeking to drive and support the simplest and most customer-focused outcomes.
- Deals effectively with multiple concurrent demands on your time that switch your focus between tactical and strategic items with ease.
Nice to have:
- Experience in a customer-facing, pre-sales, solutions engineering, sales engineering, or field engineering role is a plus.
- Transport experience is desirable but not essential.
Partner Integrations Engineer
- eng
- Raleigh
- Full-time
- ID: SDK-1
DESCRIPTION
About Masabi:
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or travel simply by tapping a bank card.
We believe a new Fare Payments system, allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform is used in cities around the globe, including New York, London, Boston, Las Vegas, Los Angeles, The Hague, Sydney and many more. Our industry-first ticketing SDK enables seamless access to public transport with Mobility-as-a-Service providers, using the interfaces users already love. Justride ticketing is deployed globally and integrated into some of the biggest mobility apps, including Uber, Lyft, Transit and Moovit.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Role:
You will combine technical expertise and strong communication skills to support the launch of new features and integrations for Masabi’s customers and partners. Working closely with stakeholders across the external Masabi ecosystem you will drive and enable partner success using the Justride Platform through solutions design, integration support, partner training, deployment, and post-launch support. You will ensure that our partner deployments benefit riders, transport agencies, and the related ecosystem in multiple markets around the world while advancing the strategic goals of both Masabi and our partners. Transport experience is desirable but not essential.
Location:
This role will be based in the continental United States. Due to time zone constraints (part of the team is located in London, UK), only candidates based on the East Coast will be considered. Our flexible working policy will allow you to work from one of our regional US offices (Boston, New York) in a hybrid or remote model, or be employed on a permanent work-from-home basis.
About you:
- You enjoy working in a dynamic and complex environment where every day presents an opportunity to achieve something new as you navigate solutions that span multiple companies, borders and timezones.
- You’re experienced in identifying and implementing the most appropriate technical solutions to complex problems while maintaining a balance between short term and long term technical and business goals.
- You’re comfortable and confident navigating complex business situations involving multiple parties on a global stage, mindful of the different priorities, motivations and cultures of each party.
- You’re motivated to build relationships with internal and external stakeholders, able to bring diverse groups along with you as you articulate complex ideas in a straightforward way, and have a strong desire to help and educate.
- You will have worked in a software delivery team and have experience working with engineers, product managers and internal delivery stakeholders.
- Strong experience in working with REST-based JSON APIs and mobile development SDKs written in Objective-C, Swift, Java and Kotlin.
- Comfortable working with data, logging and tracing tools to diagnose issues and monitor performance, such as Elastic, Logstash, Kibana and relational databases.
- Experience in a customer-facing, pre-sales, solutions engineering, sales engineering, field engineering or developer outreach and advocacy role is a plus.
Day-to-Day:
- You will have the opportunity to be involved in and ultimately own strategic relationships between Masabi and our global mobility partners as we deploy Justride fare collection around the globe.
- You will take ownership of active integrations and partnerships on a technical level, guiding external development teams to scope required work and identify and resolve issues as they arise.
- Working with Engineering and Launch Operations teams, you will help to create and maintain training materials and platform documentation that will be used to onboard and support agencies and partners.
- You will develop an understanding of our partner and customer environments and requirements, identifying opportunities and challenges and effectively communicating these back to the Product organisation for inclusion in the platform roadmap.
- You will work with Pre-Sales, Bids and Business Development teams to assess the suitability of our platform to meet customer requirements, work with Product and Engineering teams to communicate areas in which development is required for those needs, and support scoping and solutions design with a view to providing the broadest possible business value within our integration ecosystem.
Business Development Representative
- Business Development
- Washington
- Full-time
- ID: BDR-2
DESCRIPTION
About Masabi
At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems. We are a SaaS company, developing a ticketing (fare payments) platform that allows people to buy and present tickets for public transit on their mobile phones or by tapping a bank card.
We believe a new fare payments system allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver, helping people move seamlessly from A to B.
Our Justride platform has been named Ticketing Technology of the Year 2019/2020 and is in use in over 100 locations around the world, including New York, London, Boston, Las Vegas, Bucharest, Valencia, The Hague, Los Angeles, Sydney, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.
Masabi has offices in London, New York, Denver and Cluj, and investors include Mastercard, Shell and Keolis.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
The Team
The Business Development team are the front-line market representatives of Masabi, building out the pipeline of prospective opportunities and closing those opportunities to bring in new business for the company. The team is equal parts, sales, consultation, analysis, and go-to-market strategy. The North American team is comprised of two BD managers and is led by the VP of Business Development.
The Role
To identify, engage, and liaise with transit agencies and prospective partners across the North American market, building a pipeline of qualified individuals at target accounts and partners who are interested in the Justride platform and qualifying those leads for the BD team to engage with further. It’s the job of the BDR to help ensure that our BD team is spending their time wisely and working on the most productive leads.
BDR’s will be responsible for sourcing and making the first contact with most of our potential customers, qualifying incoming leads, helping those customers through their initial queries (which could even include product demos or presentations), prioritizing leads and then scheduling face to face meetings (or conference calls) between the senior BD team members and the potential client.
Additional responsibilities include attending sales conferences, managing conference and event logistics for the BD team, and assisting in collateral creation for marketing purposes.
Generally, our relationship with our clients is one of a trusted technology partner which means that we avoid common hard-selling tactics and instead choose a longer-term, consultative approach, helping our clients to fully understand how mobile ticketing can unlock value for their organization and riders alike.
Reporting to the Head of Marketing, this role will be critical to continued growth at Masabi, building on our existing success in the North American market and leading robust expansion into transportation agencies across all modes of transit.
Who are we looking for?
This role is perfect for someone looking to break into business development. A significant part of the role requires engaging with prospective accounts and partners via email or phone. The BDR will be responsible for lead generation, unlocking accounts and partners that are identified as key strategic priorities and we are looking for someone resourceful, who isn’t afraid of persevering with respect to finding the right decision-makers.
This individual has to be highly organized as they will be responsible for event coordination for the BD team and bid submissions. We value self-starting, “people-people” who are able to build rapport quickly and create lasting relationships with clients and peers alike. Finally, this person should be analytical and motivated to provide value in ways beyond what is asked of them.
Our ideal candidate would be someone who is passionate about the future of transportation and mobility and who is excited to deliver our technology to new customers and riders in cities large and small.
What you will learn
- Becoming proficient in the full sales lifecycle – objection handling, product and pitch.
- How to source leads that will turn into our next clients.
- Client-facing sales experience, which will include skills in presenting, pitching, and communicating face to face, on the phone and via email.
- How to effectively sell technology SaaS products in a collaborative, consultative manner.
- This is a cross-functional role, giving you the opportunity to interface with different departments of our organization (e.g. Bids, Marketing, Product etc.). Therefore it will present opportunities for growth not just within the Business Development team, but other areas as well.
- Get an acute understanding of the transit and mobility services sectors.
Some of our benefits:
- Competitive salary package
- 25 days of holiday per year plus the option to buy another 5 days pro-rated
- Private Healthcare via AXA including pre-existing conditions and mental health
- Life Insurance
- Flexibility to work from home whenever you need to and flexible working hours (we are currently operating fully remote due to COVID-19)
- You will now also be able to work from any country in the world for up to three months each year (tax laws permitting)
- Pension scheme
- Choice of workstation
- Annual training budget of up to 1000£
- Onsite/video yoga classes
- Childcare vouchers
- Cycle to work scheme
- Unlimited snacks and drinks, with regular free lunches (when we’re in the office)
- Regular social gatherings with a monthly allowance for each employee (when it’s safe)
Diversity:
We celebrate multiple approaches and points of view, striving to create an environment where everyone feels empowered to bring their full, authentic selves to work. Whoever you are, just be yourself. We encourage people from underrepresented backgrounds to apply and we don’t discriminate. Also, please notify our team of any preferred pronouns at any point in your application.
Interviewing:
In light of the continued Covid-19 risks, all interviews are expected to take place by phone or video.
Our interview process is as follows:
- Recruiter chat (approx 30-40’)
- Manager chat (approx 30-45’)
- Tech Interview (approx 90-120’)
- Culture Interview (approx 60’)
Remote working:
Masabi’s flexible working policy will allow you to work fully remotely, or from one of our offices in London, Cluj, New York, Denver or Boston. The choice about where you work from will be largely made by you. Regardless of where you choose to work from, you will be allowed to work outside of the country of your employment for up to 3 months each year (tax laws permitting).
To find out more about who we are and how we work, please have a read about how our business reacted to the Covid pandemic: https://www.masabi.com/2021/08/02/emerging-stronger/